FAQs
What types of payment do you accept?
We currently accept MasterCard, Visa, and Bank Transfers. Prices include New Zealand GST where applicable. For Australia and destinations in the South Pacific, New Zealand GST is not applicable however what would otherwise be the New Zealand GST component may be used by us towards our shipping costs to international destinations.
Is it safe to use my credit card on your site?
Yes our payment page and Credit Card processing uses strong industry standards and is highly secure and encrypted for your safety.
When placing an order I get an error message or authorisation failure. What went wrong and what do I do?
Please double check the Credit Card number, CCV, and expiration date on your card. Also please be aware that at the present time Zdirect accepts MasterCard and Visa only or alternatively Bank Deposit or Transfer as forms of payment.